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Privacy & Cookie Policies

  1. A) PRIVACY POLICY

1.Legal Information of site owner

Theorandall.com is owned and managed by INTERCONTINENTAL LONDON PARK LANE trading as theorandall.com

  1. Legal Information for the Management Agency

    Hotcake Marketing has engaged the services of Cloudways to host theorandall.com site
  1. Legal Information for the Hosting Company / Data agency
  • Name of Hosting Company: DigitalOcean, LLC trading as “Cloudways by DigitalOcean”
  • Company Number: AS14061
  • Registered Address: 101 6th Ave, New York, NY 10013, United States
  • Contact Phone No. / Email Address: 212-226-2794 / contact@digitalocean.com
  • Website: www.cloudways.com
  1. General conditions

InterContinental London Park Lane, trading at theorandall.com (‘we’ or ‘us’ or ‘our’) gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection regulation and laws.

Privacy and confidentiality of user information is important. We are committed to maintaining the privacy and security of your user information. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.  We may update this policy from time to time, so please check here frequently. The Hotel will not disclose identifiable user information to any third party without consent.

  1. Information That We Collect

We take the utmost care to ensure that the personal information we obtain from you is not used in a way that you may be unaware of or not agreeable to. You may wish to submit an information request about our Hotel, participate in one of our promotions or subscribe to our e-mail or postal mail lists. In response, we may ask for information such as your name, email address, postal address and/or phone number.

In the event you opt to provide us with this information, we will only use it for the purpose specified. Information collected on the Site may be used to: enter your email in our promotions, send marketing communications or surveys to you, respond to your questions or suggestions, improve the quality of your visit to our site. You can opt-out of any communication by emailing the Hotel at icparklane@ihg.com.

  1. Protecting your information

We want to ensure that visitors to our Site feel confident about using the Site to make their reservations. The Hotel is committed to protecting the information we collect. The Hotel has implemented a security program to keep information, stored in our systems, protected from unauthorized access. Our Site is hosted in a secure environment. The Site servers/systems are configured with data encryption, scrambling, technologies, and industry-standard firewalls. When you enter personal information during the reservation process, or during a customer email sign-up, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.

  1. Children’s Privacy & Parental Consent

Please be aware that the Hotel has not designed this Site for, and does not intend for it to be used by anyone under age of 18 years. Accordingly, this Site should not be used by anyone under the age of 18 years. Our Privacy Policy prohibits us from accepting users who are under the age of 18 years. The Hotel specifically requests that persons under the age of 18 years do not use this Site or submit or post information to the Site. Should the Hotel inadvertently acquire personal information or other data from users under the age of 18 years, the Hotel will not knowingly provide this data to any third party for any purpose whatsoever, and any subsequent disclosure would be due to the fact that the user under age 18 years used the Site and submitted personal information without solicitation by or permission from the Hotel.

  1. Your Consent To This Privacy Policy

Use of the Site signifies your consent on your behalf and on behalf of others you are representing and whose information you submit (if any), to this on-line Privacy Policy and the terms of use of this Site, including the collection and use of information by the Hotel, as described in this statement.

  1. Policy Modifications

The Hotel reserves the right to change this Privacy Policy at any time and to publish changes without specific notification to the users of the Site. To contact our Hotel, please see the contact details on our Website (parklane.intercontinental.com).

  1. Security

10.1 Hosting agency / site security

Our Hotel has engaged Cloudways to host and secure our website, its content and users. Cloudways is a GDPR compliant utilises SSL Certificates out more at the following two link:

The service and subscription is managed by our Management Agent, Hotcake Marketing on behalf of the Hotel. You can view the hosting companies Privacy Policy at cloudways.com/en/terms.php#privacy. For any queries please contact Hotcake Marketing. Please see their contact details on page 1 of this agreement.

All information sent to theorandall.com is encrypted and protected against disclosure to unauthorised third parties. Access to the site and its data is protected by Secure Sockets Layer (SSL) sign-in protocols and passwords.

10.2 Links Provided To Other Sites

The Hotel may provide links to a number of other web sites that we believe might offer you useful information and services. However, those sites may not follow the same Privacy Policy as the Hotel. Therefore, we are not responsible for the Privacy Policies or the actions of any third parties, including without limitation, any website owners whose sites may be reached through this Site. We urge you to contact the relevant parties controlling these third-party sites or accessing their on-line policies for the relevant information about their data collection practices and privacy policies before submitting any personal information or other sensitive data.

10.2.1 Booking partners  

Our Hotel has also engaged with 3rd parties, Seven Rooms (sevenrooms.com) and Design My Night (designmynight.com) based on industry best practices and certified data protection standards.

When you decide to make an online reservation using the 3rd party links, you will be linked to a reservation interface and a Booking Engine provided by our booking partner.  Booking links, inside our website, direct the users to the appropriate 3rd party partner booking page. These will load in a new tab when selected. When you have navigated to a 3rd party booking page via a link on our site, your data and payment details are held by that legal entity. You can our partners and their relevant policies here:

  • Seven Rooms (sevenrooms.com)
    Seven Rooms Trust portal – sevenrooms.com
  1. Why do we collect information?
  • Collecting information provides specific benefits to you, our website visitor.
  • Information is collected to facilitate the reservation process between you the customer and the accommodation provider, to facilitate the purchase of e-vouchers, to offer additional services to you where you consent to such offers and/or to help us improve this process for your future use.
  • Completing or supporting an activity, namely the reservation process or e-voucher purchase process.
  • Voluntary customer registration process.
  • Statistical usage of the system to facilitate improvements.
  • No other use is made of the collected information, in particular, the information is never passed to third parties without permission.

11.2 Who has access to some or all of the information we collect?

  • Hotcake Marketing and its employees and contractors
  • Reservation services possibly not sharing our privacy policy
  • Financial clearing services possibly not sharing our privacy policy
  • Legal authorities where authorised to do so

11.3 What access do we grant our visitors to the information we collect concerning them?

  • Access is given to all collected information at any time on request

If you believe that our websites or systems have collected incorrect information or if you would like to dispute any information, please contact us. Our Hotel, please see the contact details on our Website. To contact our Website’s Management Agent, Hotcake Marketing. Please see their contact detail on page 1 of this agreement.

  1. B) COOKIE POLICY

This Policy outlines how we may use Cookies on our Website.

We respect your right to privacy. Any personal information that you volunteer on this website will be treated with appropriate standards of security and confidentiality and in accordance with the Irish Data Protection Acts, 1988 (as amended).

 1 What are Cookies?

Cookies are text files containing small amounts of information that are downloaded to your device when you visit our website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that Cookie. Cookies are useful because they allow a website to recognise a user’s device. There are a number of different types of Cookies, each having a different purpose.

  1. What types of Cookies may be used on this website?

2.1 Strictly Necessary Cookies

Strictly Necessary Cookies are essential in order to enable you to move around the website and use its features. We use these Cookies to enable the services which you have specifically asked for.

Cookies used by us enable us to improve our website and to deliver a more personalised service for you. If, after supplying personal information, you require a copy of it or you wish to discuss, correct or delete it, please contact Hotcake Marketing (https://hotcake-marketing.com/),

2.2 Others

The following Cookies are active on our site:

  • We make use of User session Cookies is used to maintain the user session and associated data to complete a booking using a session ID.
  • Google Analytics is a web analytics service provided by Google, Inc. (“Google”). This service uses Cookies. Cookies help the website analyse how visitors to our website use the site. The information generated by the Cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for us, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. By using this website and allowing cookies to remain enabled, you consent to the processing of data about you by Google in the manner and for the purposes as set out above. To find out more about Google Analytics visit https://policies.google.com/privacy.
  • Functional Cookies are Cookies which allow the website to remember choices made by the user (name, address, language). We use these Cookies to remember choices made to improve our user’s experience.
  • Expression Engine cookies maintains user preferences such as language. Our site saves the users preferences.
  • Advertising Cookies are Cookies which are used to deliver adverts more relevant to a user’s interests. They remember that a user has viewed a website before. They are often linked to the functionality of the site. We use these Cookies to collect information about your browsing habits in order to make advertising relevant to you and your interests.
  • If you have Cookies enabled on your machine, we will present you with advertisements relevant to our website – this is called Tailored Advertising . Google and third-party vendors show our advertisements across different internet sites. If you have Cookies switched on you may see advertisements for this website on other websites. Should you wish to opt out of Tailored Advertising please visit the Network Advertising Initiative opt-out page http://www.networkadvertising.org/choices/
  • Third party cookies are cookies that are set by a domain other than the website that is being visited by the user. If a user visits a website and another entity sets a cookie through that website, this would be a third-party cookie. We may install Third Party Cookies on our website namely:
    – Adobe Omniture:collects statistical information about how visitors use the website.
    – Google Adwords: collects statistical information about use and conversion.
    – Google Remarketing: allows advertising to users who have visited the site.
    – Facebook: social media sharing.
  1. Cookie consent management
  • If you don’t want to receive cookies, you can modify your browser settings; the Help function within your browser explains how to change these settings. You can also visit aboutcookies.org, which contains comprehensive information on how to manage cookies on a wide variety of desktop browsers.

Please note that by blocking cookies, you may not be able to use the full functionality of this website, in particular, the use of the booking engine to complete a reservation.

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Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.